8 Jun 2023 · 11M views · 12:32
Apple vs Samsung Customer Service Battle!
2 products in this video, in the order they appear. Tap a timestamp to jump to the bit where I talk about it.
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In this video.
Apple iPhone 14 Pro MaxApple's repair was clean, fast and well communicated, but the £474 screen price was shockingly high.
Samsung Galaxy S23Samsung's repair was cheaper at £223 and ended well, but the process took 29 days with poor communication.