Mrwhosetheboss Picks
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Applecustomer support serviceLast featured Jun 2021

Apple customer support

Worth it if…Worth it, with caveats.

Apple's support had a long wait and needed account details, though staff were friendly once he got through, so 2.5 stars.

Searches Amazon with my affiliate tag, so I may earn a small commission. It doesn't change what I say.

Links go to Amazon UK for United Kingdom.
Price when I covered it
Not mentioned
Featured in
1 video · 2021
Category
Other

What I liked

  • friendly and useful once connected

What I didn't

  • long initial wait
  • help conditional on account details
  • cannot diagnose without the phone

In my words

Straight from the video. Tap a timestamp to hear me say it.

“it was a long initial wait time and their help was conditional on account details”
Who has the WORST Customer Service? 10:46
“still relatively friendly and useful once i got through to them though so 2.5 stars”
Who has the WORST Customer Service? 10:51

Every time I covered it

Most recent first, so you can see if my view has changed.

  1. 9:00
    Who has the WORST Customer Service?

    Apple's support had a long wait and needed account details, though staff were friendly once he got through, so 2.5 stars.

    Watch this bit
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