Mrwhosetheboss Picks
MRWHOSETHEBOSSPicks
24 Jun 2021 · 6.7M views · 11:32

Who has the WORST Customer Service?

7 products in this video, in the order they appear. Tap a timestamp to jump to the bit where I talk about it.

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In this video.

  1. Samsung customer support
    01Worth it if…▶ 0:11
    Samsung customer support

    Samsung's support sent him round in a loop and hung up on him, but a second agent got to the answer, so he gave three stars overall.

  2. Huawei customer support
    02I'd buy it▶ 3:19
    Huawei customer support

    Huawei's support was fast and to the point, and he scored it 4.5 out of 5.

  3. Xiaomi customer support
    03I'd buy it▶ 4:33
    Xiaomi customer support

    Xiaomi's agent was friendly and solved the problem quickly, earning 4.5 out of 5.

  4. BlackBerry customer support
    04I'd skip it▶ 5:30
    BlackBerry customer support

    BlackBerry demanded an IMEI and then a paid support fee, so he got no answer and no stars.

  5. OPPO customer support
    05Worth it if…▶ 6:16
    OPPO customer support

    OPPO's agent overcomplicated a simple problem but stuck with him to a solution, earning 3.5 stars.

  6. Vivo customer support
    06I'd skip it▶ 7:39
    Vivo customer support

    Vivo would not handle technical problems over the phone and could only promise an email, so he gave one star.

  7. Apple customer support
    07Worth it if…▶ 9:00
    Apple customer support

    Apple's support had a long wait and needed account details, though staff were friendly once he got through, so 2.5 stars.