Who has the WORST Customer Service?
7 products in this video, in the order they appear. Tap a timestamp to jump to the bit where I talk about it.
Watch on YouTubeIn this video.
Samsung customer supportSamsung's support sent him round in a loop and hung up on him, but a second agent got to the answer, so he gave three stars overall.
Huawei customer supportHuawei's support was fast and to the point, and he scored it 4.5 out of 5.
Xiaomi customer supportXiaomi's agent was friendly and solved the problem quickly, earning 4.5 out of 5.
BlackBerry customer supportBlackBerry demanded an IMEI and then a paid support fee, so he got no answer and no stars.
OPPO customer supportOPPO's agent overcomplicated a simple problem but stuck with him to a solution, earning 3.5 stars.
Vivo customer supportVivo would not handle technical problems over the phone and could only promise an email, so he gave one star.
Apple customer supportApple's support had a long wait and needed account details, though staff were friendly once he got through, so 2.5 stars.